Usability Review of a Client Portal

Golux Club is the client portal where every Golux Group project lives: tickets with SLAs, approvals, milestones, files, decisions and risks. Clients use it to follow their own project without asking for a status update, so it has to be obvious to someone who logs in once a week. You walk five client journeys in a demo workspace: reading project status, opening a ticket, approving a deliverable, finding a file and reviewing a milestone. Then you critique them as a product designer would. Deliverable: an annotated Figma file with the problems you found, redesigned screens for the three weakest journeys, and a short list of fixes ranked by effort and impact. Done means the Figma file is handed over, every proposed change is tied to a specific problem, and we have walked through it together on one call. Mandatory: Figma, usability heuristics, B2B dashboard or portal design. Nice to have: WCAG accessibility, design systems, experience with client portals or project tools.