Real-Device QA of a Web App and Its Reports

MerlinJourneys is where QA engineers, product managers and founders read test results, so our own site has to behave on the devices they carry. Automated browsers get us far, but they are not a real phone in a real hand. You test our public site and the signed-in app on real devices: iPhone with Safari, an Android phone with Chrome and Samsung Internet, an iPad, and a laptop with Safari, Firefox or Edge. Cover sign-up, adding a website, starting a run, reading a report and the billing pages. Deliverable: a device matrix with pass or fail per flow, and bug reports with screen recordings. Done means each flow has been tried on each device and each bug can be reproduced from your notes. Mandatory: manual QA, mobile web testing, real iPhone and Android devices, clear bug reports. Nice to have: BrowserStack, accessibility testing with VoiceOver or TalkBack.